Towing Company Perth Amboy NJ: common questions, answered the way the dispatcher answers them

The trucks work Perth Amboy every day, but the yard is in Linden, about sixteen minutes away by Routes 1 & 9 and Route 35. We would rather say that plainly than pretend to have an office on Smith Street. Trucks are often closer than the yard when you call.

The dispatcher names the driver and the truck before it leaves, and the company name is on the door. The receipt carries the same name and the number you dialed. If any of that does not match, do not hand over the keys and call us back.

Company drivers. They are trained on our trucks, follow our rules on photos, straps and receipts, and answer to the same dispatcher who priced your job. That is the difference between a towing company and a referral line.

Yes. The company holds its license and carries insurance for the vehicles it tows, and the driver photographs your car before loading and after unloading. Ask the dispatcher if your shop or fleet manager needs the details in writing.

$149 to book by phone, or $129 if you book online, plus mileage to where the car is going. The dispatcher reads the total before sending a truck. The prices page lists every charge we are allowed to make.

Because you type the details that the dispatcher would otherwise take down, and we pass the $20 saving to you. If the car is in a travel lane or on the bridge, call instead. A voice is faster than a form in that spot.

No. The company staffs the phone and the trucks overnight at the same price list. Neither the booking fee nor the mileage changes with the hour, the weekend or a holiday.

No. We are mobile only, with no storage lot and no walk-in office. Every tow ends at the shop, dealer or driveway you choose, so there is no daily storage bill and no release fee.

Yes. Tell the dispatcher the block and the vehicle, and she sends a wheel-lift or a medium-duty truck that fits the curb. Shops that call regularly can open an account and receive one invoice a month.

Yes. Medium and heavy-duty trucks belong to the same company and go through the same dispatcher. The driver checks in at the guard booth, and carriers can hold an account with net terms.

Most garage levels are too low for a flatbed, so the driver tries a jump first at one flat price. If the car must go, he brings it to the garage entrance on a wheel-lift or dollies and loads it there.

Tell the dispatcher exactly what you have: the tow vehicle, the trailer, and whether the boat is on it. She decides which company truck fits the job, and the price is quoted before anything moves.

In most cases you can name your own towing company. Tell the officer ours is on the way, and our driver loads the car, photographs the damage and delivers it to the body shop you choose.

Yes. Coast off the bridge if the car rolls. If it will not, hazards on, keep clear of the lanes, and call with your direction. It is treated as an emergency at the same booking fee.

On the New Jersey Turnpike and the Garden State Parkway the shoulder itself is served by the Turnpike Authority's authorized garages; book with us anyway, and once the authorized truck has the car off the highway we take it from the exit or the garage's lot to the shop or driveway you choose, at the same flat quoted price.

Yes. Dealers and body shops on Convery Boulevard and across the bridge in Sayreville and South Amboy can have a direct line to dispatch, booked windows, a rate sheet and one invoice each month. Start it on the contact page or on a call.

Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay and cash are all accepted, at the same price. Businesses with an account can pay monthly on net terms.

It is written for that. The receipt names the company, lists the booking fee, the mileage and any extra work on separate lines, and comes with the photos taken at pickup and delivery if you need them.

No. Anyone can call, and the first call is priced the same as the hundredth. Businesses that call often use an account, which is an invoice arrangement, not a membership.

Usually yes, with room for one or two people in the cab and no charge for it. Tell the dispatcher how many are riding so the right truck is sent.

Every company truck carries a jump pack, tire tools, a lockout kit and fuel. A jump start, tire change, lockout or fuel delivery is one flat price each, and the dispatcher offers that first when it will get you moving.

Yes. The company recruits flatbed and wheel-lift drivers, owner-operators and roadside providers. Openings are listed on the driver jobs page.